You must never report security related issues, vulnerabilities or bugs
including senstive information to the bug tracker, or elsewhere in public.
Instead sensitive bugs must be sent by email to security@celeryproject.org.
If you’d like to submit the information encrypted our PGP key is:
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Bugs can always be described to the Mailing list, but the best
way to report an issue and to ensure a timely response is to use the
issue tracker.
- Create a GitHub account.
You need to create a GitHub account to be able to create new issues
and participate in the discussion.
- Determine if your bug is really a bug.
You should not file a bug if you are requesting support. For that you can use
the Mailing list, or IRC.
- Make sure your bug hasn’t already been reported.
Search through the appropriate Issue tracker. If a bug like yours was found,
check if you have new information that could be reported to help
the developers fix the bug.
- Collect information about the bug.
To have the best chance of having a bug fixed, we need to be able to easily
reproduce the conditions that caused it. Most of the time this information
will be from a Python traceback message, though some bugs might be in design,
spelling or other errors on the website/docs/code.
If the error is from a Python traceback, include it in the bug report.
We also need to know what platform you’re running (Windows, OSX, Linux, etc),
the version of your Python interpreter, and the version of Celery, and related
packages that you were running when the bug occurred.
- Submit the bug.
By default GitHub will email you to let you know when new comments have
been made on your bug. In the event you’ve turned this feature off, you
should check back on occasion to ensure you don’t miss any questions a
developer trying to fix the bug might ask.